> ## Documentation Index
> Fetch the complete documentation index at: https://docs.condense.io/llms.txt
> Use this file to discover all available pages before exploring further.

# When Insights has nothing to say

> Why a connector can have no recommendation, which is usually good news, and what to do in each case.

A quiet Insights tab is a normal state, and usually the right one. It means none of the five situations is true for your connector right now. These are the reasons you might see nothing, in the order worth checking.

![The Insights tab showing Nothing to Change on this Service, with the time of the last measurement](https://mintcdn.com/zeliot/y_U2udoPb4Tq-45S/images/autoscaling/insights-nothing-to-change.png?fit=max\&auto=format\&n=y_U2udoPb4Tq-45S\&q=85\&s=39a4cf1cdb8ea08116f9ba3ce1f57d78)

Nothing to change: the figures fit what the connector uses.

> [accordion] You deployed the connector recently
>
> **What you see:** a message that Insights is still gathering, with the time you deployed and when to expect recommendations.
>
> **What to do:** wait. Watching starts when the connector starts, and the first recommendations come after about 8 minutes of the connector's activity.
>
> ![The Insights tab showing Still Gathering Insights](https://mintcdn.com/zeliot/y_U2udoPb4Tq-45S/images/autoscaling/insights-gathering.png?fit=max\&auto=format\&n=y_U2udoPb4Tq-45S\&q=85\&s=2f9b7d33737ad63346354bfddace098a)
>
> Still gathering: the tab says when to expect recommendations.

> [accordion] Insights is preparing your first recommendations
>
> **What you see:** a message that Insights is collecting data, and that recommendations will appear shortly.
>
> **What to do:** wait. They appear on their own.
>
> ![The Insights tab showing Collecting Data for Recommendations](https://mintcdn.com/zeliot/y_U2udoPb4Tq-45S/images/autoscaling/insights-collecting.png?fit=max\&auto=format\&n=y_U2udoPb4Tq-45S\&q=85\&s=666d78737473edf740233feb9a0c8e98)
>
> Collecting data: recommendations will appear shortly.

> [accordion] Your figures already fit
>
> **What you see:** the message that there is nothing to change on this connector, and when it was last measured.
>
> **What to do:** nothing. This is the ordinary case for a connector that was sized sensibly. Insights keeps watching and will tell you if that changes.

> [accordion] The connector is stopped
>
> **What you see:** a message that no insights are available while the connector is stopped.
>
> **What to do:** start the connector, and insights come back. A stopped connector runs no copies, so nothing it does while working is being measured, and a figure worked out from an idle spell would under-size it on its first real traffic.
>
> ![The Insights tab showing Connector is Stopped](https://mintcdn.com/zeliot/y_U2udoPb4Tq-45S/images/autoscaling/insights-stopped.png?fit=max\&auto=format\&n=y_U2udoPb4Tq-45S\&q=85\&s=9876b88184b47a3f497d04be7d70e699)
>
> Stopped: no insights until the connector runs again.

> [accordion] The connector was stopped for more than eight days
>
> **What you see:** the connector being gathered again, with no recommendations.
>
> **What to do:** wait. Memory history covers eight days, so a connector idle for longer than that is treated as a new one and waits for its first figures.

> [accordion] A field is already at the highest value the form accepts
>
> **What you see:** the field listed with its current value written as text, and no suggestion.
>
> **What to do:** nothing on this screen. The recommendation says the field is where it should be rather than offering a change.

> [accordion] Somebody dismissed it
>
> **What you see:** nothing on the tab for that connector.
>
> **What to do:** the recommendation comes back when the recommended figure changes. Until then, ask whoever dismissed it, or set the figures you want in Resource Configurations.

> [accordion] You cloned the connector
>
> **What you see:** the cloned connector being gathered, even though the original has recommendations or says there is nothing to change.
>
> **What to do:** wait. A clone starts again as a new connector and is measured on its own. Its recommendations do not affect the original's, and the original's do not carry over.

> [accordion] You deleted the connector and deployed it again with the same name
>
> **What you see:** the connector being gathered, with nothing under it.
>
> **What to do:** wait. It starts again as a new connector, and nothing anybody dismissed before carries over.

> [accordion] Your role can read but not deploy this connector
>
> **What you see:** the recommendation and both figures, with no Accept and no Dismiss, and one line saying why.
>
> **What to do:** ask a teammate with the role that deploys it, which is Maintainer or Environment Admin.

## Related

> [card] [How Insights follows your connector](https://docs.condense.io/condense/v3.0.0/autoscaling/how-insights-follows-your-connector.md)
>
> The whole journey, from deployment on.

> [card] [Limits and figures](https://docs.condense.io/condense/v3.0.0/autoscaling/limits-and-figures.md)
>
> The numbers behind these messages.


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