> ## Documentation Index
> Fetch the complete documentation index at: https://docs.condense.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Sign up and sign in

> Create your Condense account, set up your organization and sign back in.

Create your account, name your organization and land in a workspace where Vapr is already open, ready to help you build your first application.

## Where to sign up and sign in

Both are in **Condense Console**, where you create your account, manage your organization and open your environments.

* **Sign up:** [https://console.condense.zeliot.in/signUp](https://console.condense.zeliot.in/signUp)
* **Sign in:** [https://console.condense.zeliot.in/signIn](https://console.condense.zeliot.in/signIn)

## Key terms

* **Organization:** the top-level container for your account. It holds your environments, members, roles and billing.
* **Environment:** a place where your pipelines run. Your first one is called **Sandbox**.
* **Workspace:** a space inside an environment that organizes your applications and pipelines.
* **Condense Console:** where you manage your organization. Its menu has **Environments**, **Members**, **Billing**, **Domain Verification** and **Software Updates**, with **Contact Us** under Support.
* **Condense Core:** where you work inside one environment: your workspaces, Applications, pipelines, Library and Settings. Open it from the Console with **Open Sandbox** or **Access Environment**.

## What you get

* An organization with you as its administrator. You start as Organization Admin, Billing Admin and Account Admin, and as Environment Admin of your Sandbox.
* A ready environment called **Sandbox**, your working space to build, publish and test applications.
* A default workspace that opens on the **Applications** page, with **Vapr** open beside it.
* A free trial, so you can try Condense before you choose a plan. The indicator in the top bar shows how much of it is left.

> [!NOTE]
>
> The screens in this documentation are illustrations. Names, dates and amounts in them are examples.

## Sign up

### With email and a password

1. Open the sign-up page at [https://console.condense.zeliot.in/signUp](https://console.condense.zeliot.in/signUp). It is headed **Create your account**.
2. Enter your email address.
3. Create a password. The page checks it as you type, and the eye icon shows or hides what you typed.
4. Select **Sign Up**. By continuing you agree to the Terms & Conditions and the Privacy Policy.
5. Enter the 6-digit code that Condense emails you, then select **Verify OTP**.

![The sign-up page](https://mintcdn.com/zeliot/GzQSA695TD-eq-Lb/images/sign-up/signup-create-account.png?fit=max\&auto=format\&n=GzQSA695TD-eq-Lb\&q=85\&s=462f559ec226fa01a896b407eb0b6801)

A password needs at least 8 characters, 1 number, 1 special character and 1 uppercase letter.

![Password rules appear as you type](https://mintcdn.com/zeliot/GzQSA695TD-eq-Lb/images/sign-up/signup-password-rules.png?fit=max\&auto=format\&n=GzQSA695TD-eq-Lb\&q=85\&s=d925836fcb806b46728dced052a11d4e)

The code expires after 30 minutes. If it has not arrived, select **Resend Code**. To use another method, select **Choose a different sign up method**.

![Email verification](https://mintcdn.com/zeliot/GzQSA695TD-eq-Lb/images/sign-up/signup-email-code.png?fit=max\&auto=format\&n=GzQSA695TD-eq-Lb\&q=85\&s=028e3f57c9c195d72b2a7d4402490477)

> [accordion] What happens if I enter the wrong code?
>
> You have three tries for each code. After a wrong code, Condense tells you the code is incorrect and how many tries are left. After the third wrong code, that code is no longer valid. Select **Resend Code** to get a fresh one.

### With Google or Microsoft

Choose **Google** or **Microsoft** at the top of the page and approve access in the window that opens. There is no password to create and no code to enter. Condense takes your name from the account and does not ask for a phone number. You can add one later in your settings.

> [accordion] I am told an account already exists
>
> Condense tells you that an account with this email already exists and suggests signing in. Select **Sign In** at the bottom of the page and use your existing account.

> [accordion] Please enter a valid email address
>
> You see *Please enter a valid email address.* in red under the form when the address is not in a valid format, and **Sign Up** stays pale. Check the address for typing mistakes.

## Tell us about your organization

After you verify your email, or approve Google or Microsoft, one short form sets up your organization and your first environment.

* **Organization Name** (required): the name your teammates see. Spaces alone are not accepted.
* **Role** (required): choose the role that best describes you.
* **Environment Region** (required): your environment is deployed in the region you select.
* **Subscribe to product updates and newsletters** (optional).

![Organization details](https://mintcdn.com/zeliot/GzQSA695TD-eq-Lb/images/sign-up/signup-org-details.png?fit=max\&auto=format\&n=GzQSA695TD-eq-Lb\&q=85\&s=8e92f17fed80d20202e5fc599ad3f43c)

Select **Next** to finish. Your organization is created and you become its Organization Admin, Billing Admin and Account Admin, and the Environment Admin of your Sandbox. Your **Sandbox** environment is set up in the region you chose. Each time you add another environment later, you choose its region again in the Add Environment window.

> [!NOTE]
>
> If your environment is still being prepared when you arrive, Condense finishes the setup in the background and has it ready shortly.

## Your first environment and workspace

You land on the **Applications** page of your default workspace, with **Vapr** open. A new workspace shows **No Applications Found** and a **Create Application** button, and the Vapr panel suggests three prompts to start with.

![The Applications page after sign-up, with Vapr open](https://mintcdn.com/zeliot/GzQSA695TD-eq-Lb/images/sign-up/signup-landing.png?fit=max\&auto=format\&n=GzQSA695TD-eq-Lb\&q=85\&s=75440a7cdec2bb7efc4b49b9d4131638)

Your first environment is called **Sandbox**: the working space to build, publish and test applications. When you are ready, you can move them to your production environments. Open it from the Environments page with **Open Sandbox**.

![The Environments page in the Console](https://mintcdn.com/zeliot/GzQSA695TD-eq-Lb/images/sign-up/signup-environments.png?fit=max\&auto=format\&n=GzQSA695TD-eq-Lb\&q=85\&s=e9b9d36a28c928f325ba40b681c9604c)

The indicator in the top bar of the Console and of Core shows the days left in your free trial. You can close the Vapr panel at any time and open it again from the Ask Vapr icon in the top bar. To see what Vapr can do for an application, see [Vapr across your application's lifecycle](https://docs.condense.io/condense/v3.0.0/vapr/overview.md).

## Sign in

1. Open the sign-in page at [https://console.condense.zeliot.in/signIn](https://console.condense.zeliot.in/signIn). It is headed **Sign in to your account**.
2. Choose **Google** or **Microsoft**, or enter your email and password.
3. Select **Sign In**.

![The sign-in page](https://mintcdn.com/zeliot/GzQSA695TD-eq-Lb/images/sign-up/signin.png?fit=max\&auto=format\&n=GzQSA695TD-eq-Lb\&q=85\&s=59a465e4c4c5773038df0b678123f105)

A wrong password is reported on the page, and you can try again. If the email is not registered, use **Sign Up** to create an account.

### If you forgot your password

1. Select **Forgot your password?** on the sign-in page.
2. Enter the 6-digit code that Condense emails you. It expires after 30 minutes.
3. Enter a new password that meets the same four rules as on sign-up, then select **Change Password**.

![Password reset, code step](https://mintcdn.com/zeliot/GzQSA695TD-eq-Lb/images/sign-up/signin-forgot-code.png?fit=max\&auto=format\&n=GzQSA695TD-eq-Lb\&q=85\&s=1d4ff3534b44c27ee2ea8b39fa1395d6)

![Password reset, choosing a new password](https://mintcdn.com/zeliot/GzQSA695TD-eq-Lb/images/sign-up/signin-new-password.png?fit=max\&auto=format\&n=GzQSA695TD-eq-Lb\&q=85\&s=8b3ec8562716a4d9616aa41e65ed9fff)

### If you belong to more than one organization

After you sign in, the **Your Organizations** page lists them. Select one to open its environments.

![Your Organizations](https://mintcdn.com/zeliot/GzQSA695TD-eq-Lb/images/sign-up/signin-organizations.png?fit=max\&auto=format\&n=GzQSA695TD-eq-Lb\&q=85\&s=b8e8ba0682f759b677bcf21486e8451a)

> [!NOTE]
>
> To switch to a different organization, log out and sign in again. You choose the organization on this page.

## When your free trial has ended

If you sign in, or sign up again with the same email address, after your trial has ended, Condense opens the **Upgrade plan** window straight away instead of starting a new trial. The window stays open until you choose how to continue. See [Plans and upgrading](https://docs.condense.io/condense/v3.0.0/plans-and-upgrading/overview.md). Access to the organization through Condense MCP stops when the trial ends.

![The Upgrade plan window](https://mintcdn.com/zeliot/GzQSA695TD-eq-Lb/images/sign-up/upgrade-modal.png?fit=max\&auto=format\&n=GzQSA695TD-eq-Lb\&q=85\&s=f0919e1f01fa58a168d1852876dd8d84)

## Questions and answers

> [accordion] I did not receive my code
>
> The code expires 30 minutes after it is sent. Check that you typed your address correctly, then select **Resend Code**. If you still cannot use email, select **Choose a different sign up method**.

> [accordion] Can I sign up on my phone?
>
> You can start, but Condense is built for desktop work. After you enter your details on a phone you see **Continue on Desktop**. You can open the documentation from that screen with **Explore Docs**, or select **Contact Us**. If your environment is still being provisioned, Condense finishes the setup in the background.
>
> ![Continue on Desktop on a phone](https://mintcdn.com/zeliot/GzQSA695TD-eq-Lb/images/sign-up/signup-mobile.png?fit=max\&auto=format\&n=GzQSA695TD-eq-Lb\&q=85\&s=ac84e54cb212c9a4dce786ecc22e7658)

> [accordion] Why am I not asked for a phone number?
>
> Sign-up no longer asks for one. You can add a phone number later in your settings, where it is empty by default.

> [accordion] Someone invited me. Do I sign up?
>
> Use the link in the invitation. If you already have a Condense account, you are taken to sign in. After a verified invitation you land on the Your Organizations page. See [Invite Members](https://docs.condense.io/condense/v3.0.0/condense-guide/condense-console/invite-members.md).


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