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Tiered Pricing is a usage-based pricing model that enables organizations to align their subscription costs with platform consumption. Pricing is calculated based on predefined usage tiers, allowing organizations to scale their usage while maintaining a transparent pricing structure. This pricing model is designed for organizations with evolving workloads and varying resource requirements.

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How It Works

Under the Tiered Pricing model:
  • Platform usage is measured against predefined pricing tiers.
  • Charges are calculated based on the applicable usage tier.
  • As usage increases, billing is determined according to the configured pricing structure.
The pricing tiers and associated rates are defined as part of your organization’s commercial agreement.

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Configuration (New in v2.4.1)

Organizations using the Tiered Pricing model are billed according to the pricing tiers defined in the Master Rate Card. Each pricing tier specifies the applicable rate for a particular usage range. As platform usage changes, billing is calculated using the pricing structure configured for the organization. The Master Rate Card is configured during onboarding and forms part of the organization’s commercial agreement.

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Benefits

Tiered Pricing provides several advantages:
  • Pricing that scales with platform usage.
  • Greater flexibility for growing workloads.
  • Improved alignment between infrastructure consumption and operational costs.
  • Suitable for organizations with dynamic or seasonal workloads.

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When to Choose Tiered Pricing

Tiered Pricing is recommended for organizations that:
  • Experience fluctuating workloads.
  • Anticipate business growth.
  • Prefer consumption-based pricing.
  • Require flexibility as platform usage evolves.

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Understanding Your Usage

Your organization can monitor platform usage to better understand resource consumption and determine the pricing tier applicable to your deployment. For information about monitoring platform usage, refer to the Usage Monitoring documentation.

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Billing Characteristics

The Tiered Pricing model provides:
  • Usage-based billing aligned with the configured pricing tiers.
  • Automatic application of the organization’s Master Rate Card.
  • Flexible pricing for workloads that grow over time.
  • Transparent billing based on the organization’s commercial agreement.
Note Pricing tiers are defined as part of the Master Rate Card and are managed by the Condense team.
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