Skip to main content

​
Verify the connection

After you accept on the approval page, check that your AI tool can talk to Condense.
1

Open your AI tool's chat

Use the chat or prompt window of the AI tool you connected.
2

Ask for your workspaces

3

Check the result

Your AI tool calls the get_all_workspaces tool and shows the workspaces you can access.
A working connection looks like this:
  • Your AI tool calls the Condense tool successfully.
  • The workspaces you can access are listed.
  • Workspaces outside your authorized access are not shown.
Copilot CLI calling get_all_workspaces and showing a table of workspace IDs and names

Copilot CLI listing the workspaces it can reach through Condense MCP.

Some AI tools load a server’s tools only when they need them. You may see your tool search for get_all_workspaces before it calls it. This is normal.

​
If no tools appear

  • The sign-in did not finish. Run your AI tool’s sign-in step again. In Claude Code, type /mcp, select condense and choose Authenticate. In Gemini CLI, run /mcp auth condense. In Codex, run codex mcp login condense.
  • The URL or the field name is wrong for your AI tool. Check the URL and the setting for your tool in Connect your AI tool.
  • No environment is assigned to your account. The approval page showed No Environments Assigned. Ask your administrator for access.
  • The tool is switched off for you. You see Access denied. Ask your Condense administrator to enable it.

​
Reconnect or sign in again

If the connection expires, is disconnected, or needs authorizing again:
1

Open your AI tool's MCP settings

Go to the MCP server or integration settings of your AI tool.
2

Find the Condense server

Locate the Condense MCP server you configured.
3

Reconnect

Select the reconnect or authenticate option.
4

Sign in again

Complete the Condense sign-in. You see the approval page again.
5

Verify

Check that the server shows as connected, then ask for your workspaces as above.
How you start the sign-in depends on your AI tool.
  • Claude Code: run /mcp, select condense and choose Authenticate.
  • Claude Desktop and claude.ai: open Settings, then Connectors, and select Connect on the Condense connector.
  • Cursor: open Customize, select the condense server and sign in.
  • GitHub Copilot (VS Code): select Start above the condense entry in .vscode/mcp.json and sign in.
  • Gemini CLI: run /mcp auth condense.
  • OpenAI Codex CLI: run codex mcp login condense.
If an administrator revoked your access or paused the connection, signing in again does not help until your access is restored. See Errors and troubleshooting.