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Zeliot Connected Services Pvt. Ltd. and the Condense platform are certified under ISO 9001:2015, the internationally recognized standard for Quality Management Systems (QMS). This certification affirms Zeliot’s sustained commitment to delivering high-quality software products and services through robust process governance, continuous improvement, and customer-centric practices.

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Overview of ISO 9001:2015

ISO 9001:2015 is an international quality management standard published by the International Organization for Standardization (ISO). It specifies the criteria for establishing, implementing, and maintaining an effective Quality Management System (QMS). The standard provides a framework that enables organizations to:
  • Consistently meet customer and regulatory requirements
  • Improve operational efficiency and effectiveness
  • Foster continuous improvement across all organizational processes
  • Demonstrate strong leadership commitment to quality at every level
By following ISO 9001:2015 requirements, organizations like Zeliot ensure that quality is systematically embedded into all phases of product development, service delivery, and customer engagement.

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Scope of Certification

The ISO 9001:2015 certification for Zeliot covers:
  • Design, Development, Sales, and After-sales of Connected mobility software solutions for asset management
  • The design, development, deployment, and lifecycle management of Condense, Zeliot’s real-time data streaming and application platform.
  • Delivery of associated customer services, including managed Kafka deployments, BYOC (Bring Your Own Cloud) models, verticalized connectors, prebuilt transforms, and enterprise-grade customer support.
  • Supporting internal operations involved in development, customer onboarding, service reliability, and continuous product evolution.
The certification applies to both core product engineering functions and operational teams responsible for delivering Condense services to customers across industries such as mobility, automotive, logistics, industrial IoT, and financial services.

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What ISO 9001:2015 Means for Condense Customers

For enterprises adopting Condense as part of their real-time data infrastructure, the ISO 9001:2015 certification provides independent assurance that:
  • Process Consistency is applied across engineering, deployment, and support processes to deliver predictable and reliable product outcomes.
  • Customer Focus remains central to Zeliot’s operational philosophy, with established processes for capturing customer feedback and driving service improvements.
  • Risk Management is integrated into product development and operational processes, ensuring proactive mitigation of quality-related risks.
  • Continuous Improvement frameworks drive ongoing optimization of internal systems, product performance, and customer satisfaction.
  • Regulatory Alignment supports customers operating in highly regulated sectors, who require suppliers to maintain independently audited quality management certifications.

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Certification Details

  • Standard: ISO 9001:2015, Quality Management System (QMS)
  • Certification Body: nqa
  • Certification Scope: Design, Development, Sales, and After sales of Connected mobility software solutions for asset management.
  • Issued To: Zeliot Connected Services Pvt. Ltd.
  • Valid As Of: 8 July 2025
  • Certificate Number: 600568
  • Status: Active

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Continuous Compliance and Recertification

ISO 9001 certification is maintained through:
  • Annual surveillance audits by accredited certification bodies
  • Periodic full recertification audits
  • Continuous internal assessments to ensure ongoing compliance with evolving quality management best practices
Zeliot’s leadership team remains actively engaged in upholding ISO 9001 principles as part of its long-term product and customer success strategy.

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Relationship to Other Certifications

In addition to ISO 9001:2015, Zeliot has also achieved ISO 27001:2013 certification for Information Security Management, further demonstrating its commitment to both quality assurance and information security across all platform offerings. For more details, refer to: ISO 27001:2013 Certification Page

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Additional References