Why does the window say Talk to Sales and not Upgrade?
Why does the window say Talk to Sales and not Upgrade?
In Condense 3.0.0, plan changes are arranged with the Condense team, so the button starts that conversation.
Does my plan change as soon as I select Talk to Sales?
Does my plan change as soon as I select Talk to Sales?
No. Your plan stays the same until the team completes the upgrade with you.
Can I upgrade if I am not an admin?
Can I upgrade if I am not an admin?
Not yourself. You see Contact Admin. Ask an Organization Admin or Billing Admin to start it.
Why can I not click the plan chip?
Why can I not click the plan chip?
On Enterprise the chip is view-only, because there is no higher plan.
What does the plan chip count down?
What does the plan chip count down?
On the Free plan it shows the days left in your trial. After your trial ends, the Upgrade plan window opens when you sign in.
Where do I see my current plan?
Where do I see my current plan?
In the plan chip, and on the Billing page in the Console.